advice hub: managing your home

Repairing and maintaining your home

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Central heating top tips

Top tips to maintain your central heating.

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Hot water safety and scald prevention

Hot water is responsible for the highest number of fatal and severe scald injuries in the home. The very young and the very old are particularly vulnerable. Find out how prevent these injuries in your home.

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Mould and condensation

We’re all able to reduce the amount of condensation in our homes by learning what it is, finding out what causes it and how we can reduce it.

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Carrying out improvements and alterations

If you would like to carry out improvements or alterations to your property please contact us for advice about what permission you may need to obtain from us before proceeding.

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Heating systems

A guide to your central heating system and helpful energy saving advice.

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How to reduce mould and condensation in your home

Most mould problems are caused by condensation. Condensation happens when moist air in the home comes into contact with a colder surface like a wall or window.

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Your repairs handbook

This is your handbook about your repairs service. It tells you what we need to know so we can sort out your repair, what repairs you must do and how to do some of these yourself.

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My boiler isn’t working, what do I do now?

If your boiler has stopped working there are a couple of things you can check before calling for help.

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