2022/23
Customer Annual Report
Our customer annual report is designed to give you an overview of our performance on areas that matter to you. We’ve included an update on what we’re doing to support our customers and local communities as well as statistics on repairs and anti-social behaviour.
View report Infographic
Right to Buy
Changes to the Right to Buy scheme (RTB) have been proposed by the government (9 June 2022).
Find out how this affects you:
Info for Rental Customers Info for LeaseholdersSupport for Ukraine
As events continue to unfold following the Russian invasion of Ukraine, we’ll do as much as we can to support those affected at this time of crisis.
Find out more
Surveying our homes
We’ve launched an ambitious project to survey all our homes by autumn 2022.
If you rent your home from us, you’ll soon be visited by a registered surveyor from Aster or Savills to survey your home. All surveyors will carry a valid form of ID. We’ve answered your questions about the project below, but if you have any further questions, please contact us on 0333 400 8222.
Surveying your home Frequently asked questions
Shared ownership
Looking to buy your own home?
Let’s face it, getting on the property ladder isn’t getting any easier is it? Saving for a large deposit and even getting accepted for a mortgage that’s enough to buy the home you want could be pie in the sky, right?
Enter - Shared Ownership, the property ladder buying solution. You find a home with a Shared Ownership purchase option and you buy a share (from 25% to 75%) making it affordable.
Shared OwnershipAster Foundation
The Aster Foundation was created by us to give something back. It’s the work we choose to do over and above our landlord and development activities.
We know we can make the most difference to our customers and local people by helping them to discover and grow their digital skills, supporting individuals through financial challenges, building employability and inspiring pride across our communities.
Find out moreONE LOCATION FOR ALL THE HELP YOU NEED
Advice hub
All the information and advice you need on owning or managing your home. From homeownership options and guidance on maintaining your home, to how to keep living independently in your current family home or moving to receive the care you need.
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