Covid-19 advice for Independent Living customers - Sheltered and Extra Care schemes
We're working to ensure your homes are as safe as possible during the on-going coronavirus pandemic.
We understand that many of you will be feeling anxious and concerned during this uncertain time and we want to reassure you that we are here to support you.
The latest Government legislation and guidance means that we will need to continue to do things differently for our Independent Living customers. This means that the changes you have recently seen implemented will need to remain in place for the foreseeable future until the government changes the current arrangements.COVID Advice
What is Sheltered Housing?
Our Independent living schemes offer you an accessible and affordable home that can also give you peace of mind that support is available when you need it.
Most independent living schemes benefit from both indoor and outdoor communal areas such as lounges, gardens and grounds for you to share with others and spend time in throughout the year. With services like monitored door entry systems and independent living officers on hand at designated times through the week to assist you, we can help you to live well and maintain your independence, within a community that has lots to offer.
We offer both Sheltered housing and Extra Care.
To view all our independent living schemes please click on the map below:
Our sheltered housing schemes provide you with the peace of mind that you can live comfortably in a home that suits your personal needs. In many homes you can expect:
- Private home and shared communal areas
- A monitored door entry system
- Visiting Independent Living Officer
- Option for further telecare help through our Connected Living Service
- Regular home visits to ensure you can have the right tools to maintain your tenancy
We provide and maintain affordable housing for people with a range of needs.
As well as your rent, our customers pay a service charge each month that helps to maintain the services provided within our schemes. This charge includes grounds maintenance, cleaning and the upkeep of social communal areas both inside and outside around the schemes. It also allows us to provide you with the ongoing support of an independent living officer.
Independent Living Officers
Our friendly team of independent living officers are on hand to help give guidance and resolve any matters you may need assistance with in relation to your housing.
Our team of dedicated independent living officers carry out visits to each scheme every week.
The independent living team can put you in touch with any local services, such as your council, activity groups and meal providers. As well as performing regular health and safety checks, they ensure the upkeep and maintenance of the building.
Through our Connected Living service we offer technology enabled care, giving you reassurance to continue to live your life, safely and confidently in your own home. Our At Home package consist of a monitored alarm and pendant enabling you to call for assistance 24 hours a day. Connected Living has achieved the TSA Quality Standards Framework, TSA is the representative body for technology enable care.
The Aster Foundation can help you manage your finances, find work, learn new skills and stay independent in older age we. These services are free and available to all of our customers.
To find out more about our Independent Living services, please fill out an enquiry form below.Enquiry Form