Experiencing domestic abuse?
We offer specialist support — including referrals to other agencies who can arrange emergency accommodation — and general advice and guidance.
To report domestic abuse, or if you have any concerns or questions, please contact us by ringing, emailing, or completing the form below. Here are the details:
Emergency
In an emergency please call the police (999). For non-emergencies call 101
National Domestic Violence helpline - A national helpline which is available every day of the year which will offer you support and advice and can direct you local support services. Freephone: 0808 2000 247
Facts and figures
(source: Women's Aid)
- Each year 1.6 million women suffer some form of domestic abuse in England and Wales
- Each year 700,000 men suffer some form of domestic abuse in England and Wales
- 1 in 4 women experience domestic abuse during their lifetime
- 2 women are killed each week in England and Wales by a current or former partner
- 1 in 4 people identifying as Lesbian, Gay, Bisexual or Transgender experience domestic abuse during their lifetime
Contact Us
Call us: 0333 400 8222 Lines are open 08:00 to 17:00
Or complete this form
What happens next?
If you contact Aster to report Domestic Abuse, one of our Anti-Social Behaviour Team will contact you within one working day to discuss what has been reported.
Domestic abuse is a crime and should be reported to the police who take domestic abuse seriously and will be able to help to protect you.
Call 999 if it is an emergency and you’re in immediate danger and 101 if it is not an emergency.
Our team will assess the situation with you and to make sure that you receive the correct support we may work with other organisations such as Refuge, Victim Support, Women's Aid, to help you to get the right advice about domestic abuse.
Other organisations who can help:
Contact any of the following organisations to get help and advice about domestic abuse.
Freephone National Domestic Abuse Helpline, run by Refuge
0808 200 0247
www.nationaldahelpline.org.uk
Galop (for lesbian, gay, bisexual and transgender people) 0800 999 5428
www.galop.org.uk
Live Fear Free helpline (Wales)
0808 80 10 800
www.livefearfree.gov.wales
Men’s Advice Line
0808 801 0327
www.mensadviceline.org.uk
Rape Crisis (England and Wales)
0808 802 9999
www.rapecrisis.org.uk
Respect phoneline
0808 802 4040
www.respectphoneline.org.uk
Women’s Aid Federation
0800 917 1414
https://womensaid.org.uk/
In some cases, Aster may make a referral to a Multi-Agency Risk Assessment Conference (MARAC),to ensure that the right organisations are involved. This will mean sharing relevant information about the situation with other professionals.