Domestic Abuse

Who to contact if your'e experiencing domestic abuse, how we respond and which agencies we work with

Experiencing domestic abuse?

We offer specialist support — including referrals to other agencies who can arrange emergency accommodation — and general advice and guidance.

To report domestic abuse, or if you have any concerns or questions, please contact us by ringing, emailing, or completing the form below. Here are the details:


In an emergency please call the police (999). For non-emergencies call 101

National Domestic Violence helpline - A national helpline which is available every day of the year which will offer you support and advice and can direct you local support services. Freephone: 0808 2000 247

Facts and figures

(source: Women's Aid)

  • Each year 1.6 million women suffer some form of domestic abuse in England and Wales
  • Each year 700,000 men suffer some form of domestic abuse in England and Wales
  • 1 in 4 women experience domestic abuse during their lifetime 
  • 2 women are killed each week in England and Wales by a current or former partner
  • 1 in 4 people identifying as Lesbian, Gay, Bisexual or Transgender experience domestic abuse during their lifetime

Domestic Abuse Contacts

Contact Us

Call us: 0333 400 8222  Lines are open 08:00 to 17:00

Or complete this form

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What happens next?

If you contact Aster, one of our Anti-Social Behaviour Team will be in touch with you within one working day.

We'll assess your current situation. To make sure you get the right support we may work with other agencies such as Refuge, Victim Support, Women's Aid, the police and local authorities.

In high risk cases, we may make a Multi-Agency Risk Assessment Conference (MARAC) referral. 

We may take legal action, which can result in the offender losing their home, in order to protect you, our residents and the local community.