Speaking Up
Aster Group is committed to the highest standards of openness, probity and accountability.
We will not tolerate fraud, dishonesty or impropriety and will investigate all suspected instances by employees, board members, customers or external partners.
What is Speaking Up?
Speaking Up is when someone reports their concerns relating to fraud, corruption, misconduct, dishonesty or illegal activity within an organisation. It’s sometimes referred to as ‘whistleblowing’.
When isn’t Speak Up the right option?
If your concern relates to the service you’ve received from Aster or about a neighbourhood situation, please visit our:
Making a Complaint page – this has a form for submitting a complaint to us
Anti-Social Behaviour page – you can submit a report through your MyAster account or by calling our Contact Centre on 0333 400 8222
Contact Us page – which has alternative options like a general enquiry form
If something is not right we want you to tell us
If you would like to voice any concerns about unethical practices regarding Aster Group, its employees, customers, contractors, suppliers or partners you can report it to us or phone 01380 735327 or 01749 832118 to report in confidence.
If you are worried about the implications of speaking up then you can even report what you have witnessed anonymously. However, fully investigating allegations of fraud and corruption may not be possible without your cooperation.
For information and advice you could also contact charity Protect on 0203 3117 2520.
Make a report