Modern Slavery Statement 2024/25

Introduction 

What we do enables better lives. We have a responsibility to prevent and recognise slavery and human trafficking within our business and supply chains. We will never knowingly support or deal with any business whose operations involve slavery or human trafficking in any way. 

This statement (made under section 54(1) of the Modern Slavery Act 2015) sets out the steps we have taken during the 2024/25 financial year to prevent and recognise modern slavery. We are committed to continually improving our approach and have set out our intentions for the next year to ensure we do not knowingly have modern slavery or human trafficking within any part of our business or activities. 

Our structure, business, and supply chains 

Aster Group is a housing association which provides quality, affordable homes to thousands of people across the south of England and London. Its vision is that everyone has a home. 

The not-for-dividend business was established in 1990 and has £2.5 billion worth of social housing assets. The Group reinvests profits from open market sale and shared ownership to support the development of affordable homes. It owns and manages nearly 38,000 homes and employs over 2,000 people.

Aster Group is committed to playing its part in tackling the housing shortage by delivering a wide range of housing options. During 2024/25 the business delivered 984 homes offering affordable and social rent, shared ownership and open market sale options.

Central and Cecil Housing Trust (C&C), East Boro Housing Trust (EBHT) and Enham Trust form part of the Aster Group. Our structure can be found here.

We have a zero-tolerance approach to modern slavery and human trafficking both within our own business, by anyone employed by us and across our supply chains. We have controls and checks in place for all colleagues, including agency workers. We recognise that certain areas of our operations, particularly within care services where agency staffing is more prevalent, may present increased vulnerability. As such, we continue to strengthen our due diligence, monitoring, and safeguarding practices in these areas to mitigate risk. 

Our homes and customers are based in the south of England and London. Our contractors are also predominantly UK-based, although some may have supply chains that carry out work worldwide and may therefore contain greater risk. We know that some of our activities have a risk of slavery or human trafficking, such as within our: 

  • Communities: We own and maintain over 37,000 homes. We are alert to safeguarding concerns in every interaction that we have with our customers. We understand that modern slavery and human trafficking may be more common in communities where people are vulnerable, and we know that many of our homes are in underprivileged areas. 
  • Supply Chains: We spend more than £100m through our supply chains providing decent, safe, and reliable homes. We recognise that there are some areas of our supply chains that may present more risk than others, such as sourcing uniforms and ensuring they have ethical supply chains. Our ambitious development programme relies on developers and housebuilders to ensure their construction supply chain is free of slavery and trafficking. 

Our policies 

To prevent and identify modern slavery and human trafficking, Aster Group has embedded a suite of policies and procedures across its operations. These policies are designed to uphold ethical standards, safeguard vulnerable individuals, and ensure compliance with the Modern Slavery Act 2015 and other relevant legislation. 

Policies and procedures include: 

  • Anti-Modern Slavery and Human Trafficking
  • Safeguarding Children
  • Safeguarding Adults at Risk
  • Procurement and Contract Standing Orders
  • Diversity and Inclusion
  • Probity and Integrity
  • Anti-Money Laundering
  • Group Health and Safety
  • Talent Acquisition

All Aster Group policies follow a structured lifecycle to ensure they remain current and effective. They are developed collaboratively by subject matter experts and operational teams, reviewed at least every three years or sooner if required, and consulted on with internal stakeholders and, where appropriate, customer groups. Policies are scrutinised and approved by governance panels such as the Operational Scrutiny and Assurance Panel and the Executive Board. Once implemented, compliance is monitored through audits, dashboards, and feedback mechanisms, with corrective actions taken where necessary.

Since the publication of our 2023/24 statement, we have undertaken a number of policy updates to strengthen our approach. Our Gifts, Hospitality and Anti-Bribery Policy has been consolidated into a broader Probity and Integrity Policy, reflecting a more integrated and streamlined approach. Likewise, the Recruitment and Selection Policy has evolved into a more comprehensive Talent Acquisition Policy, placing greater emphasis on responsible recruitment practices. We have also reviewed, updated, and relaunched both our Safeguarding Adults at Risk and Safeguarding Children policies to ensure they remain effective, accessible, and responsive to emerging risks. In addition, within our care services, a full suite of care-specific policies has been developed, approved, and implemented during the year. 

Due diligence processes 

We have numerous processes that allow us to manage the risk of slavery or human trafficking within our business activities, including: 

We recognise the critical role procurement plays in preventing modern slavery and human trafficking within our supply chains. Within our centralised procurement process, we: 

  • require suppliers to agree to follow our Anti-Modern Slavery and Human Trafficking and Safeguarding policies;
  • make use of standard terms and conditions that require suppliers to comply with all relevant laws and regulations, including the Modern Slavery Act 2015, and ensure these obligations extend to their subcontractors; and
  • utilise procurement frameworks that assess suppliers’ responses to anti-modern slavery requirements as part of their eligibility. 

During 2024/25, we began developing a more structured category management approach to strengthen our ability to identify and manage modern slavery risks. This includes the creation of risk criteria to assess categories and commodities based on their exposure to exploitation risks. These criteria will be embedded into our procurement strategy and aligned with our wider business risk management framework, enabling a more consistent and proactive approach to risk mitigation across sourcing and contract management. 

We also conducted an internal contract management audit during the year, which identified areas for improvement in how we monitor supplier compliance and manage contractual obligations. These findings will be progressed into 2025/26 and will inform enhancements to our contract management processes, supplier engagement practices, and assurance mechanisms. 

We take safeguarding extremely seriously and recognise its vital role in identifying and responding to potential indicators of modern slavery and human trafficking. All safeguarding concerns are reported through our centralised system, which enables accurate recording, monitoring, and scrutiny. 

Our Safeguarding Panel meets every two months to review casework, monitor policy implementation, and oversee continuous improvement. The panel has prioritised the acting upon the recommendations from the completed Safeguarding Audit, including the appointment of a trustee with lead responsibility for safeguarding in relation to charitable entities. It also conducts deep dives into cases, supports lesson-learning, and ensures feedback is provided to colleagues who raise concerns. Panel members also contribute to regional safeguarding boards and forums, helping to share best practice and sector insights. 

We have a dedicated Health and Safety team within the business who provide advice, support and assurance on health and safety matters. Detailed scrutiny of health and safety management is provided by an Operational Scrutiny and Assurance Panel that receives assurance relating to health, safety, and compliance, in line with our obligations and policies. 

We also use learning from both inside and outside the housing sector to improve knowledge and ensure this informs anything we do. Our health and safety policies are in place to protect our colleagues and keep them safe in all that they do. 

Our colleague (including agency staff) recruitment processes and procedures minimise the risk of slavery or human trafficking taking place within our organisation, including: 

  • appropriate checks are carried out on potential employees to confirm that they are legally entitled to work in the UK.
  • DBS checks have been expanded across the organisation to include all frontline employees.
  • written contracts of employment are in place for all employees; and
  • our recruitment and onboarding processes meet “safe recruitment” principles where applicable, as defined by our regulators such as CQC. 

We will continue to raise awareness of the signs of modern slavery and human trafficking throughout the organisation. We aim to create an environment where colleagues feel able to openly share any concerns and provide restorative practice training to support a culture of open and honest communication. 

Confidential avenues for raising concerns are also available, with a Probity and Integrity Policy and Speak Up procedure available. We have actively promoted our Speak Up approach via colleague communications, ensuring everyone understands the different channels available to them to speak up, and the importance of doing so.  We’ve also had a regular pipeline of colleague communications to ensure understanding of safeguarding, health and safety and procurement processes across the workforce. 

All colleagues across Aster Group, including permanent staff and agency workers, are required to complete mandatory safeguarding training. Completion rates are monitored centrally, and refresher training is delivered in line with Care Quality Commission (CQC) requirements for regulated services, particularly where colleagues interact with vulnerable customers. 

Safeguarding training includes modules on recognising signs of trafficking, exploitation, and slavery, although it is not exclusively focused on modern slavery. These modules help colleagues identify subtle indicators of abuse and understand the importance of reporting concerns through our safeguarding procedures. Leaders within our landlord function receive enhanced safeguarding training, which includes more detailed content on modern slavery and human trafficking.

To strengthen our organisational response, we have made Diversity & Inclusion and Modern Slavery e-learning mandatory for all colleagues. This training is: 

  • Completed annually, with updates incorporated based on changes in legislation, guidance, and internal policy.
  • Developed collaboratively with internal subject matter experts and external partners, including safeguarding professionals.
  • Reviewed annually to ensure relevance and effectiveness, with feedback from learners used to improve content and delivery.

 Training covers: 

  • Definitions and types of modern slavery and human trafficking.
  • Risk factors and vulnerable groups.
  • Legal responsibilities under the Modern Slavery Act 2015.
  • Reporting mechanisms and whistleblowing procedures. 

Our commitment to continuous improvement means we regularly assess training effectiveness through completion tracking and compliance dashboards, post-training surveys, and integration of lessons learned from safeguarding cases and audits. 

All policies have an approval process that must be followed. Key stakeholders are consulted before the policy is scrutinised and approved by the appropriate panel or governing body within the business. When appropriate, we consult with and get customers' approval through our involved customer groups. This feedback enables us to improve policies and ensure opportunities to prevent or recognise slavery or human trafficking are not missed.

This statement and our legal requirements under the Modern Slavery Act 2015 have been scrutinised and discussed by our Board and our Operational Scrutiny & Assurance Panel. These panels provide oversight and scrutiny throughout senior parts of the business and recognise the importance we place on getting our approach right. 

Our established Risk and Compliance team uses a management system to record and monitor risks and compliance within the business. It identifies when monitoring or action is required and ensures there are owners of risks and actions. 

Identifying and minimising risks of slavery and human trafficking

 We minimise the risk of slavery and human trafficking through our:

  • policies and procedures relating to our people and procurement practices, and
  • effective risk management and scrutiny within the business. 

Our colleagues are paid at least the minimum wage, and we continue to consider becoming a Real Living Wage employer in the future. For customers, we have a Financial Wellbeing Team that supports those on some of the lowest incomes to maximise their income. 

We can use safeguarding knowledge and procedures to identify modern slavery and human trafficking through contact with customers, ongoing supplier and contract management, and time on-site during development activities. Training and increasing awareness of modern slavery and human trafficking throughout our organisation can ensure that these opportunities are not missed, and we provide mandatory online training to support this. 

Our effectiveness in ensuring that slavery and human trafficking is not taking place 

Our dedicated Safeguarding Panel regularly monitors concerns raised by colleagues. We have developed multiple business performance dashboards that allow us to understand and scrutinise the data and information we have. This provides information on matters such as safeguarding, health and safety, people, training, and policy compliance. We are part of a Diversity & Inclusion network which continues our commitment to providing updates to everyone in the business on Anti-Modern Slavery and to raise awareness. 

Action plan for the coming year 

We are committed to the continued improvement of our approach, and within the 2025/26 financial year, we will: 

  • refresh The Aster Way, our values and behaviours framework, and create a Culture Handbook to ensure clarity of expectations and the professional standards we expect all colleagues to work towards.
  • develop and launch a Leader Playbook and associated support to ensure all leaders understand the role they play in all aspects of leadership at Aster, including the role they play in preventing and recognising slavery and human trafficking within our business and supply chains.
  • implement refreshed safeguarding training for all colleagues is a key focus for the Safeguarding Panel, along with specific awareness raising communication.
  • we will assess our current approach against the latest Transparency in Supply Chains guidance and work towards implementing applicable improvements. 

 Declaration 

The Group has noted the requirements of the Modern Slavery Act 2015. This statement is made on behalf of the Group parent, and the Group as a whole, pursuant to section 54(1) of the Modern Slavery Act 2015 for the financial year ending 31 March 2025 (1 April 2024 to 31 March 2025). It has been approved by Aster Group Limited’s board of directors on 9 September 2025, who will review and update the statement annually. 

 

Modern Slavery Policy

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