This article applies for:
Recharges
Published on:
We will recharge you for any damage you cause to your property throughout your tenancy.
When your tenancy ends, we will inspect your home. If we find any damage, it will be your responsibility to put it right, in line with your tenancy agreement.
We will offer you two options – you can either arrange for the repairs to be carried out and pay for them, or ask us to complete the work, which you will then be charged for. You can choose to pay us in full, or agree a repayment plan. Any work must be completed in 28 days.
In addition, if you ask us to carry out a repair outside our normal office hours, and it turns out not to be an emergency situation, we may also need to charge you for this.