What is a medical ID bracelet?
A medical ID bracelet is a wristband containing your own unique ID number and emergency phone number. If you need help, a person can call the number and be put straight through to our monitoring centre.
With our Connected - Living Confidence package, you’ll receive your own personalised ID bracelet, so you can continue doing the things you love, with the reassurance that help is always just a phone call away.
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How our medical ID bracelet works
If you need help while you're out and about, you or another individual can call the number on your wristband and be put through to our monitoring centre.
We'll ask for your personal ID number, which is located on your wristband. Our contact centre will use this number to identify you, in addition to any medical information you have provided.
Once we have your information, we'll refer to your pre-arranged emergency instructions to ensure you get the right assistance. Depending on the circumstances, we may also call the emergency services.
Is an ID bracelet right for me?
An ID bracelet helps you get the right support, no matter where you are. So, if you want that extra peace of mind when you leave the house, an ID bracelet is a great option.
ID bracelets can be used by anyone, however they may be particularly helpful, if:
- You have limited mobility
- You are elderly or vulnerable
- You have learning disabilities
- You have a health condition (e.g. Parkinson's disease, epilepsy, or diabetes)
Our packages and prices
We offer a variety of packages, so you can choose the right support for your individual needs. Please note, all packages include a one-off registration and installation charge.
Package includes:
- A monitored home alarm unit connected to your telephone landline
- A wearable pendant (either a watch or necklace depending on your preference)
£15.50* per month (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A monitored home alarm unit connected to your telephone landline
- A wearable pendant (either a watch or necklace depending on your preference)
First 4 weeks FREE if you are returning home from hospital. Then £15.50* per month (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A monitored home alarm unit connected to your telephone landline
- A wearable pendant (either a watch or necklace depending on your preference)
- A wrist worn fall detector
- A monitored occupancy sensor for beds or chairs
£26.00* per month (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A smartwatch with built-in GPS tracker
One off £245.00* payment for the watch then £20.00* per month (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A police-approved key safe that can be accessed by family, friends or the emergency services
One-off £65.00 payment (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A monitored home alarm unit connected to your telephone landline
- A wearable pendant (either a watch or necklace depending on your preference)
- A monitored smoke detector
- A monitored carbon monoxide detector
£20.00* per month (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Package includes:
- A distinctive wristband containing your own unique ID number and emergency phone number - with access to help 24/7
£52.00* per year (excluding registration and installation)
*all prices are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
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Registration and installation
You have two options for registering and connecting your equipment.
Aster Connect - £60*
If you live in Hampshire, Wiltshire, Somerset or Dorset a Trusted Assessor trained technician will install your equipment at a convenient time for you. There is a one-off £60.00 payment which covers the installation and registration to our service.
If you live outside of these areas, please select You Connect postal service.
*This price is subject to VAT
You Connect - £30*
We will post your equipment to you with clear instructions explaining how to safely install your equipment yourself. There is a one-off £30.00 payment which covers registration to our service.
*This price is subject to VAT
Get in touch
Enquire Today
Please complete our request a call back form and a member of the team will get back to you as soon as possible.
Want to know more?
Frequently asked questions
You’ll qualify if you have a disability or a long term illness.
The call handler will know something has happened and call your contacts or the emergency services.
We’ll install urgent alarms within two working days and the rest in five working days.
Yes, all of our technicians carry ID badges and are trusted assessor trained.
You don’t need to have contacts. In an emergency the call handler will call the emergency response service.
You will need to have a working phone line (or our GSM Solution) and an electricity supply near by.
GPS smartwatch
Wherever you are, the device will send an SOS message to our monitoring centre or your chosen contacts, so you can get the right help straightaway.
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Key safe
With our police-approved key safe, your nominated contact or the emergency services can always reach you in the event of an emergency.
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Monitored smoke and CO2 detector
Both are fitted with an audible alarm to alert you of an emergency, in addition to an automated system that immediately notifies our monitoring centre.
View moreNeed to give us a ring?
0333 400 8299
You can phone us on this number Monday to Friday 9am to 4.30pm.