Read our Customer Annual Report

We’ve just published our customer annual report, which provides an update about our work during the year 2019/20. 

To give you some of the headlines we carried out 112,467 repairs and 13,046 emergency repairs with 90% of those repairs completed on time. 


Our people spent 336 days volunteering for local good causes and raised over £20,000 for our 2019 Charity of the Year, Cancer Research UK. We also provided courses through our digital college for 187 customers and 98% of customers we supported into employment stayed in work. 

You can find out more here

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