Contact centre and reception opening hours will change over the Christmas holiday and all the details are below.

Contact Centre opening hours:
Tuesday 24 December – 8am- 2pm
Wednesday 25 and Thursday 26 December – closed
Friday 27 December, Monday 30 December and Tuesday 31 December – 8am- 3pm
Wednesday 1 January – closed

All offices, including reception desk opening hours:
Tuesday 24 December – 8.30am - 2pm
Wednesday 25 December to Wednesday 1 January – closed
Thursday 2 January – 8.30am – 5pm

To report an emergency repair please call 0333 400 8222 to be transferred to our out of hours provider.

To make a rent payment outside of working hours please call 0333 400 8222 to be transferred to our secure 24/7 payment line Allpay.