Extra care housing

Up to 24 hour support

What is it?
Housing that offer up to 24 hour support to remain as independent as possible is often called extra care. Residents could live and benefit from an on-site, 24 hour care and support service which still aims to help them remain as independent as possible.

This could include help with personal hygiene (baths and showers etc.), assistance with getting dressed, support with preparing meals, help with housework and support with post and general budgeting.

An assessment would be carried out to identify any on-going 24 hour support as well as daily care needs. The local authority may pay or contribute depending on the level of need and other assessments. Alternatively, some residents can pay for their own service.

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Sheltered housing

Help to remain independent

What is it?
Housing where residents live and benefit from low level support aimed at helping them remain as independent as possible is often called sheltered housing. A care and support worker will provide a support package based on the residents needs at the time and day or days agreed. Staff are not available 24 hours a day.

The support could include money management and budgeting, safety and security, support to arrange for aids and adaptations, information on accessing the local community and support to access medical and social services. The local authority may pay or contribute depending on the level of need and other assessments. Alternatively, some residents can pay for their own service.

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Supported housing

For people with a learning disability

What is it?
Specialised care and support services for people with a learning disability is often called supported housing. Customers will either live on their own or with other people.

The support could include weekly well-being checks, 24 hour care and support, daily living and personal need support and promoting independence. Customers can have the service paid for by the local authority or pay for it themselves privately or through direct payments.

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