Estate services
We provide external and environmental services across our properties in partnership with our subcontractor and supplier partners.
These services are focused on creating pleasant, safe and well kept places for our customers to live. They include:
- Communal grounds maintenance
- Arboriculture management and works
- Environmental services.
We currently provide these services in:
- Devon and Cornwall
- Dorset
- Hampshire
- Somerset
- Wiltshire.
If you have any questions about these services, please contact us on 0333 400 8222 and ask to speak to a member of our estate services team.
Downloads
Wondering how to deal with condensation? Want to know more about your heating systems? Have a look at our useful downloads below.
Neighbourhood team Request a call back
Please complete our request a call back form and a member of the team will get back to you as soon as possible.
PROPERTY CERTIFICATES
We are responsible for making sure that any gas and electrical installations in your rented property are safe. This includes an annual gas check that must be carried out by an engineer registered with the Gas Safe Register.
Your Gas Safety Certificate lets you know that a fully qualified gas technician has inspected and checked all your gas connections, pipes and any appliances. The check will also see if there are any gas leaks, or if there is carbon monoxide leaking into the property. We have to carry out a gas safety check every year by law. We also carry out a gas safety check every time the property becomes empty. It’s very important that you let us into the property to carry out this check.
Your Electric Safety Certificate shows you that any wiring, sockets and installations are safe and legal. The check includes looking at the electrics as well as testing them to make sure they’re safe. We carry out an electrical safety inspection every time a property becomes empty, so we can be sure your new home is safe for you to live in.