Energy-efficient, affordable to heat homes

Rising fuel costs over the past decade have been a serious problem for the 2.3 million UK households affected by fuel poverty.

Aster provides homes to some of the most vulnerable people in society, many experience fuel poverty on a daily basis. We have responded to the fuel poverty challenge by developing a business-wide strategy to improve the energy efficiency and sustainability performance of our homes.

In early 2016 this strategy was launched to further recognise the central role energy efficiency must play in supporting the physical and financial wellbeing of our customers. In addition, improving the sustainable performance of our properties will have positive impacts on the environment through reducing greenhouse gas emissions associated with heating and powering homes, helping us to play our part in mitigating the risks of climate change.

In this context the vision for Aster’s energy efficiency strategy is to:

  • strive to make all our homes affordable to heat through replacement efficient heating systems and insulation
  • meet Fuel Poverty Regulations five years ahead of target (The Fuel Poverty Regulations 2014 require all rented homes in England to be rated with an Energy Performance Certificate C by 2030)
  • help our customers save on energy costs through advice on effective management of energy use in their homes and developing external partnerships that benefit our customers
  • to build upon our use of renewable energy to bring affordable warmth and reduction in energy costs to our customers who are off the mains gas system or in communal housing.


Climate change

During 2014/15 Aster was a research partner in an Innovate UK project that aimed to solve business problems using environmental data.

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Find out more about our pledges


There are three strands to our People pledge - our colleagues, our suppliers and our customers.

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We will build as many new homes as we can and support rural communities.

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Driving efficiency and cutting waste in our business will help us deliver our strategy and CSR commitments.

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